How can we help?

Open an account, verify who you are, and get set up.

• Open an account
• Verify your identitySign-in needed
• Verify your businessBusiness accounts
• Pricing and fees

Passwords, passkeys, devices and the settings that protect your account.

• Reset your passwordNo sign-in needed
• Security settings and passkeys
• Review devices and sessions
• How BINK protects accounts

Freeze a card, review what it has been used for, and resolve a charge.

• Freeze or unfreeze a cardTakes effect at once
• Check card activity
• Card limits and settings
• Card terms and chargebacks

Send money, follow a payment that is in flight, and manage who you pay.

• Send a payment
• Track a transfer
• Manage beneficiaries
• How money travels

Top up, hold multiple currencies, and convert between them.

• Your wallet
• Add money
• Convert currency

Statements, confirmation letters and the records your accountant asks for.

• Download a statement
• Account documents
• Transaction history

Company verification, invoicing, payments and the people who can act on the account.

• Verify your business
• Invoices
• Business payments

APIs, sandbox credentials and connecting BINK to the tools you already run.

• Developer overview
• API reference
• Integrations

What we hold, why we hold it, and the rights you can exercise over it.

• Privacy Policy
• Cookies
• Acceptable use

How BINK is licensed, audited and monitored, and where your money is held.

• Trust Center
• Security
• Infrastructure
• Licenses & regulation

The agreement governing your account, and the policies that sit under it.

• Terms & Conditions
• Compliance policy
• Security policy

Reach the team that owns your question, and know what happens after you write.

• Open a support ticket
• All contact options
• Complaints and escalation
• Frequently asked questions